Message from the Manager

It is my pleasure to welcome you to Hargeisa Water Agency’s website, a portal through which we intend to remain connected and engaged with all our customers and stakeholders to provide you with in-depth information on the agency’s services. It is also a medium through which you can provide feedback to us on our operations.

Hargeisa Water Agency (HWA), since its inception in 1974 prides itself as an independent water supply utility that strives to satisfy the water needs of the residents of Hargeisa with the provision of affordable, accessible, safe and sufficient water on a sustainable basis.

The Agency’s website has been upgraded to provide all interested end users and customers with up-to-date and resourceful information about the services and ongoing operations of Hargeisa Water Agency. Through this website, we intend to stay connected and continuously communicate with everyone to guarantee a positive and satisfying working relationship.

Hargeisa Water Agency (HWA) is committed to working together and finding new and innovative ways to best deliver our services and mandated functions to attain our corporate vision “that every single resident of Hargeisa city has permanent access to clean, affordable and safe water “. It is our mission “to satisfy the water needs of the residents of Hargeisa with the provision of affordable, accessible, safe and sufficient water on a sustainable basis”.

Ultimately, it is the support of Hargeisa city residents that determines our success, because without it we could not do what is necessary for our future. I encourage you to contact us if you would like to learn more about our operation. It is my experience that the more our customers know about the Hargeisa Water Agency, the more appreciation they have for the value of water in Hargeisa community.

I welcome you to browse through our website to get a first-hand impression of our work. Your comments and suggestions are most welcome.

Thank you.

Mohamed Ali Darod

Hargeisa Water Agency Manager

Republic of Somaliland

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